77xc Privacy Policy

1. Introduction and Scope

1.1 This Privacy Policy ("Policy") is issued by 77xc ("we", "us", "our", "the Platform") and applies to all personal information collected through the 77xc website at https://77xc.club, including all pages, features, account portals, and associated services.

1.2 For the purposes of this Policy, "personal information" or "personal data" means any information that directly or indirectly identifies a natural person, including but not limited to: your name, email address, phone number, CNIC details, IP address, device identifiers, financial information, and gaming activity records.

1.3 This Policy should be read together with 77xc's Terms & Conditions and Responsible Gaming Policy, which together govern your relationship with the platform. By accessing or using 77xc, you acknowledge that you have read and understood this Policy.

1.4 This Policy applies to players registering and playing from Pakistan and from any other jurisdiction from which 77xc accepts registrations. Pakistani players should note that data practices are conducted in accordance with internationally recognised data protection standards to the extent applicable.

2. Information We Collect

2.1 Registration Information: When you create a 77xc account, we collect your full name, email address, date of birth, country of residence, and the username and password you create. This information is mandatory for account creation.

2.2 Identity Verification (KYC) Information: To comply with our Know Your Customer (KYC) and anti-money laundering (AML) obligations, we may collect copies of government-issued identification documents (such as your CNIC), proof of address, and documentation verifying the source of funds deposited into your 77xc account. This information is collected before processing significant withdrawals or upon request at any point during your account lifetime.

2.3 Financial Information: We collect details of the payment methods you use on 77xc, including mobile wallet identifiers for JazzCash and Easypaisa, bank account details for HBL, UBL, Meezan Bank, and Bank Alfalah transfers, and wallet addresses for USDT TRC20 transactions. Full payment card numbers are not stored by 77xc — payment processing is handled by our contracted payment service providers.

2.4 Gaming Activity: We record all bets placed, games played, casino sessions, deposit and withdrawal transactions, and account activity on 77xc. This information is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.

2.5 Technical and Device Information: When you access 77xc, we automatically collect your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session data including pages visited and time spent. This information is collected through server logs and cookies.

2.6 Communications: If you contact 77xc support via live chat or email, we retain records of those communications including the content of messages, timestamps, and the resolution of any queries raised.

2.7 Responsible Gaming Information: If you use 77xc's responsible gaming tools — including deposit limits, session timers, cooling-off periods, or self-exclusion — we record your instructions and the dates on which restrictions are applied or modified. This information is treated with particular sensitivity.

3. How We Use Your Information

3.1 77xc uses your personal information for the following purposes:

• Account Management: To create, maintain, and operate your 77xc account, including processing deposits and withdrawals, recording bets and casino activity, and providing access to the platform's features;
• Identity and Age Verification: To verify that you meet the 18+ age requirement and to confirm your identity as required by our KYC and AML obligations;
• Payment Processing: To initiate and complete deposit and withdrawal transactions through your chosen payment method on 77xc;
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, collusion, and other prohibited conduct on the 77xc platform;
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, to enforce self-imposed player restrictions, and to contact players where responsible gaming concerns are identified;
• Legal Compliance: To meet obligations imposed on 77xc by applicable laws and regulations, including record-keeping requirements, AML reporting obligations, and responses to lawful requests from regulatory or law enforcement authorities;
• Customer Support: To respond to your queries, resolve disputes, and assist with account issues raised through the 77xc support channels;
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the performance, design, and functionality of the 77xc platform;
• Communications: To send you transactional emails relating to your account activity, security alerts, and updates to these policies. Marketing communications are subject to your opt-in consent and may be withdrawn at any time.

4. Legal Basis for Processing

4.1 77xc processes your personal data on the following legal bases:

• Contract Performance: Processing necessary to perform the contract between you and 77xc — including account creation, bet settlement, payment processing, and customer support;
• Legal Obligation: Processing required to comply with applicable legal and regulatory requirements, including KYC verification, AML record-keeping, and age verification;
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and anonymised analytics — where these interests are not overridden by your privacy rights;
• Consent: Processing for optional marketing communications, where you have provided explicit opt-in consent. You may withdraw consent at any time by contacting support or updating your account preferences.

5. Sharing and Disclosure of Information

5.1 77xc does not sell your personal data to third parties for their own marketing or commercial purposes.

5.2 We may share your personal information with the following categories of recipients in the circumstances described:

• Payment Service Providers: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Skrill, and USDT TRC20 processors receive the payment information necessary to process your deposit and withdrawal transactions;
• Identity Verification Services: Third-party KYC and AML verification providers who assist 77xc in confirming your identity and verifying source of funds;
• Technology and Infrastructure Providers: Cloud hosting, platform software, and security service providers who process data on our behalf under contractual data processing agreements;
• Regulatory and Law Enforcement Authorities: Where required by law, court order, or regulation, we will disclose personal data to competent authorities. This includes co-operation with anti-money laundering investigations;
• Responsible Gaming Organisations: In limited circumstances, where a player has self-excluded or requested referral to external support services, basic identifying information may be shared with recognised responsible gaming bodies to enforce exclusions.

5.3 Any third party that receives personal data from 77xc for processing purposes is contractually required to handle that data securely and only for the purpose for which it was disclosed.

6. Cookies and Tracking Technologies

6.1 77xc uses cookies and similar tracking technologies to operate the platform, maintain your session after login, and collect technical usage data.

6.2 The following categories of cookies are used on 77xc:

• Essential Cookies: Required for the platform to function — including session management after 77xc login, CSRF security tokens, and load-balancing cookies. These cannot be disabled without impacting platform functionality;
• Functional Cookies: Remember your preferences such as language settings and display options;
• Analytics Cookies: Collect anonymised data about how users navigate the platform to help us improve performance and layout. No personally identifiable information is included in analytics data.

6.3 You can manage or disable non-essential cookies through your browser settings. Disabling essential cookies will affect your ability to use the 77xc platform.

7. Data Retention

7.1 77xc retains personal data for as long as your account is active and for a period thereafter as required by applicable legal and regulatory obligations. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements;
• KYC documentation is retained for the same minimum five-year period;
• Customer support communications are retained for up to three (3) years from the date of the interaction;
• Technical log data including IP address records may be retained for up to twelve (12) months from the date of collection.

7.2 Where personal data is no longer required for any purpose described in this Policy and no legal retention obligation applies, we will securely delete or anonymise it.

8. Data Security

8.1 77xc employs industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• HTTPS/TLS encryption on all pages of the 77xc platform, including the login and payment pages;
• Secure, access-controlled data storage with role-based access restrictions for 77xc staff;
• Automated failed-login lockout to prevent brute-force attacks on player accounts;
• Regular security assessments and vulnerability monitoring of the 77xc platform infrastructure.

8.2 Despite these measures, no internet-based system can guarantee complete security. You are responsible for maintaining the confidentiality of your 77xc account credentials and for notifying us immediately if you suspect unauthorised access to your account.

9. Your Rights and Choices

9.1 Subject to applicable law, you have the following rights in relation to your personal data held by 77xc:

• Access: Request a copy of the personal data 77xc holds about you;
• Correction: Request correction of inaccurate or incomplete personal data associated with your account;
• Deletion: Request deletion of your personal data where it is no longer required — subject to our legal retention obligations;
• Restriction: Request that we restrict processing of your data in certain circumstances;
• Objection: Object to processing based on our legitimate interests where you believe your rights override those interests;
• Marketing Opt-Out: Withdraw consent to marketing communications at any time, without affecting the lawfulness of prior processing.

9.2 To exercise any of these rights, contact 77xc support at [email protected]. We will respond within a reasonable timeframe and in any event within 30 days of receipt of a verifiable request. Identity verification may be required before actioning requests.

10. Children and Age Verification

10.1 77xc's services are strictly for persons aged 18 and over. We do not knowingly collect personal data from persons under the age of 18. If we become aware that a person under 18 has registered on 77xc or submitted personal data, we will immediately close the account and delete all associated personal data.

10.2 Parents and guardians who believe a minor may have accessed 77xc should contact us immediately at [email protected] so that appropriate action can be taken without delay.

11. International Data Transfers

11.1 As an online platform serving players internationally, including in Pakistan, 77xc may store and process personal data in jurisdictions outside Pakistan. Where personal data is transferred internationally, we ensure that appropriate safeguards are in place — such as contractual data protection clauses — to maintain a level of protection consistent with the principles set out in this Policy.

11.2 By using 77xc, you consent to the transfer of your personal data to our hosting and processing infrastructure, which may be located outside your country of residence.

12. Changes to This Policy

12.1 77xc may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. Material changes will be notified to registered players via email or a prominent notice on the 77xc platform prior to the change taking effect.

12.2 Continued use of 77xc following notification of any update to this Policy constitutes your acceptance of the revised terms. If you do not accept the updated Policy, you may request account closure in accordance with the procedure set out in our Terms & Conditions.

13. Contact Us

13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77xc handles your personal data, please contact us:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 inside your 77xc account

13.2 We aim to respond to all privacy-related enquiries within 30 days. For requests relating to data deletion, access, or correction, identity verification will be required before the request is processed.